Frequently Asked Questions

Our HVAC experts offer comprehensive heating and cooling services for various system types, including furnaces, heat pumps, ductless ACs, and central ACs. We also offer dual fuel systems and R-22 conversions.

We don’t currently provide 24/7 emergency repair services for our HVAC systems. However, our team offers expert heating and cooling repairs during business hours to help restore your system quickly and restore your property to the ideal temperature.

Our team has the skills and training to provide comprehensive service for all brands and models of HVAC equipment. We also work with industry-leading manufacturers to install the highest-quality systems.

To schedule a heating or cooling tune-up for your Dallas home, contact our office or schedule a service online.

Our service area covers most of North Texas, including Addison, Denton, McKinney, and more.

We offer a variety of financing options to help you cover the cost of repairs and installations. With programs from Service Finance and EASE Comfort, there’s always an option that fits your budget with simple monthly payments.

Yes — our technicians are fully licensed, insured, and certified to handle all your HVAC issues with unmatched expertise.

A typical HVAC service call can cost anywhere from $75 to $200, depending on the extent of the issue. This typically includes an assessment and diagnosis.

Frymire has been Dallas’ top home service company since the 1950s and has established a reputation for excellence in the area.

We offer various indoor air quality solutions to combat pollutants, dust, moisture balance issues, and more.

Integrity is one of our core values. That includes standing behind our work and honoring our commitments to our customers.

We work with highly efficient system types, including ductless ACs and heat pumps, to provide energy-efficient heating and cooling for your home.

We recommend scheduling maintenance annually — once in the spring for your AC and once in the winter for your heat.

We’re proud to have over 70 years of service in the Dallas area with 34,500+ highly rated reviews. We also offer a free second option and no-cost replacements and have an A+ rating from the BBB.

At Frymire, we believe in providing superior service at great value. That’s why we always offer promotions to help our customers save even more.

Yes, you can change your service appointment after booking with Frymire Home Services. Their committed team is known for exceptional customer service and seamless communication, making it easy to adjust appointments as needed[0]. As one satisfied customer, SAM J., mentioned, \”scheduling appointments was a breeze, and they were proactive in ensuring my satisfaction after the service\”.\n\nTo make a change, simply contact their friendly service team, and they’ll be happy to assist you. Don’t hesitate to reach out to experience this level of customer care yourself!

Yes, you can indeed request a specific technician for your service at Frymire Home Services. Many customers appreciate the ability to choose their preferred technician, contributing to a personalized and satisfactory experience. For instance, Ernest S. mentioned requesting Zaul Hernandez by name due to his outstanding service and expertise. Frymire Home Services strives to accommodate such requests to ensure the best possible customer experience. To request a specific technician, simply mention your preference when scheduling your service. Contact Frymire Home Services today to book your appointment with your chosen expert!

Frymire Home Services has a robust approach to handling customer complaints with a focus on customer satisfaction and transparency. Our customer-first approach ensures that every complaint is treated with utmost importance and urgency. We are highly responsive, often providing callbacks within 15 minutes and dispatching professionals to assess and address issues promptly.\n\nThis commitment to customer service is reflected in our positive reviews, where customers like Greg G. and Craig S. commend our staff for their professionalism, honesty, and dedication to resolving issues efficiently and transparently.\n\nFor personalized and trustworthy service, contact Frymire Home Services. Let our dedicated team provide a seamless resolution to your concerns today.

Absolutely, you can provide feedback or leave reviews for Frymire Home Services. Customer reviews are highly valued and contribute to maintaining our high standards of service. You might be inspired by customers like John M., who praised our commitment to customer satisfaction and energy efficiency. You can leave your feedback on platforms like Google Reviews, where many satisfied customers have shared their experiences. Your insights are crucial and help us continue to deliver outstanding services. Feel free to reach out directly through our website if you need guidance on where to post your review.

At Frymire Home Services, we prioritize swift and efficient responses to customer inquiries and complaints. We have a track record of responding to emergency calls impressively fast. For instance, Erika T. mentioned that a technician arrived within two hours of her emergency call and resolved the issue promptly. Another customer, Dale K., reported that a technician arrived at his door in less than an hour after calling[1]. Such testimonies underscore our commitment to rapid response times.\n\nTo experience our prompt services, contact us today, and see first-hand why our clients remain impressed and grateful.

At Frymire Home Services, we prioritize resolving disputes and service issues with efficiency and customer satisfaction in mind. Our process includes understanding the customer’s concerns promptly, making necessary calls to deploy an available technician, and offering no additional charges for emergency calls for subscribers. We ensure transparency and clear communication throughout the service process, with technicians explaining problems and solutions in an understandable manner. Our commitment to proactive follow-up and seamless communication solidifies our dedication to customer service[1].\n\nIf you face issues with your HVAC or plumbing services, please don’t hesitate to contact us for timely and effective solutions. We look forward to addressing your needs with our exceptional service team!

For your service appointment, Frymire Home Services ensures prompt and reliable service. While exact arrival times can vary based on the specific service and location, technicians often call customers when they are about 20 minutes away, ensuring transparency and punctuality. Many customers, like J.T. Pouland, appreciate this clear communication, saying, \”They called when they were 20 mins away and arrived on time\”. If you’ve scheduled an appointment, you can expect a similar approach and excellent service. For specific timing, please contact Frymire directly to confirm the details of your appointment.

At Frymire Home Services, if a technician is running late, we prioritize keeping you informed and comfortable. Our team is renowned for their professionalism and timely communication. For instance, Ernest S. recounted how a Frymire representative quickly arranged for a nearby technician to assist even during late hours. Such commitment demonstrates our proactive approach to handling any delays.\n\nRest assured, our dedicated customer service team is always ready to update you and reschedule promptly if needed. Experience reliable, punctual service; reach out to Frymire for all your home maintenance needs!

Unfortunately, I couldn’t locate any specific details on Frymire Home Services’ policy for rescheduling or canceling appointments in the documents available. It’s best to contact them directly at 972-913-2881 or visit their website for the most accurate and up-to-date information. We aim to accommodate our clients’ needs with flexibility and excellent service, as attested by customers like Kim Z., who praised us for our promptness and professionalism. Please reach out to us for personalized assistance!